Welcome to Jordan
Refugee Response Hub

The Refugee Response Hub serves as a centralized platform providing an overview of the refugee response plan, analyses, monitoring, Assessments, and interactive dashboard.

Jordan Refugee Response

In 2026, the interagency coordination framework led by UNHCR will focus on ensuring refugees can enjoy their human rights while enabling durable solutions, focusing on refugees who wish to return to their countries. This will be grounded in a commitment to dignity, sustainability, localization, data & evidence, efficiencies, coherence and partnership, and aims to refine the humanitarian footprint in Jordan while maintaining a strong focus on protection and the principle of 'leaving no one behind'. It will ensure coherence between humanitarian support and strengthening national systems, particularly in rights protection, social protection, documentation, access to justice, legal support, child protection and gender equality.
As funding challenges persist, coordination efforts will adapt to meet the needs of both returning refugees, particularly to Syria, and those remaining in Jordan. The interagency focus will remain on preserving access to protection of rights, safeguarding documentation systems, maintaining essential services and life-saving assistance for the most vulnerable refugees and asylum-seekers, including those living in refugee camps, and support for voluntary repatriation. In partnership with the Government, a new multi-year strategic framework for the entire refugee response will be developed.

Jordan Refugee Response

Inter-Sector Working Group and Sectors Working Groups

The Inter-Sector Working Group (ISWG) maintains the responsibility to coordinate the sectors within the Refugee Response in Jordan. The Inter-Agency coordination for the refugee response in Jordan is led by UNHCR, supporting an inter-sectoral structure implemented through seven sectors (Education, Food Security and Basic Needs, Health, Economic Empowerment, Shelter, Protection and WASH), as well as several sub-sectors.

Durable Solutions
Discover More
Protection
Discover More
Education
Discover More
Food Security & Basic Needs
Discover More
Economic Empowerment
Discover More

ActivityInfo, M&E and financial tracking system

2025 Jordan M&E and Financial Tracking Dashboard
Access Dashboard
User Manual
Access Manual

Mainstreaming

The overall approach to mainstreaming key areas in refugee response aims at strengthening all components of the response and reinforcing inter-sector linkages while keeping people at the center of all actions, ensuring dignity, safety, inclusion, equality, empowerment, and sustainability. The systematic and coherent efforts to mainstream protection, gender and resilience is crucial to ensure operational comprehensiveness of the coordinated partners' interventions impacting lives of refugees and host communities.

Gender

The response is gender- and age-responsive, by carefully considering gender, age, and disability factors across sectors, ensuring that threats, risks, vulnerabilities, and capacities are identified and mitigated, priorities of different groups are addressed, needs and approaches are factored into planning and programming, and key results are achieved.

Protection

Protection will remain at the centre of planning, design, implementation, and monitoring of all interventions. This commitment ensures that refugees – Syrians and non-Syrians alike – have access to international protection and assistance, while efforts toward durable solutions continue to be prioritized. This approach is guided by the four protection mainstreaming principles: safety and dignity, meaningful access, accountability, and participation and empowerment, which are integrated across all sectors to ensure no one is left behind.

Resilience

Resilience refers to “the ability of individuals, households, communities, institutions, and societies to. withstand shocks and stresses, recover from such stresses, and. work with national and local government institutions to achieve. The response will rely on the resilience lens and ensure to build and reinforce the referred capacities to generate sustainable solutions.

Assessment, Analysis, and Learning Hub (AALH)

Assessments, Analysis and Learning Hub (AAL Hub) is an interdisciplinary collaborative platform providing strategic and technical guidance for Syria response and organizations working on improving the conditions and lives of vulnerable communities in Jordan.This Hub promotes evidence-based programming and advocacy through stakeholder-represented research, fostering accountable and effective solutions for vulnerable communities, including refugees. Facilitating coordination, best practices, and knowledge exchange, the AAL Hub is the network for informed action and learning.

JASER System
Access The System
JASER Dashboard
Access Dashboard

Socio-Economic Survey on Refugees in Jordan: Vulnerability Assessment Framework (VAF)

The Socio-Economic Survey on Refugees in Jordan: Vulnerability Assessment Framework (VAF) provides an in-depth analysis of various vulnerabilities refugees face and enables tracking of changes in refugees’ living situation over time. Developed through inter-agency collaboration, it integrates data and insights from various sectors, aiming to enhance targeted interventions and facilitate informed decision-making for more effective support.

Contact Us

Teal & Coral